Business Consulting

Stand Out in a Cluttered Marketplace

We help you to develop a high-performance strategy, laying the foundation for tomorrow’s success while competing and winning today. Most organizations face stiff challenges in today’s marketplace.
Changing demographics, new technologies, aggressive competition, and sophisticated consumers demand that organizations change the way they do business or face extinction. Too many organizations respond to these challenges by trying to do what they have done in the past. Those that thrive welcome change and renew themselves by aligning with current and future realities.

Strategy is defined as the way an organization meets the challenges and opportunities presented by its environment. It consists of a set of conscious choices about how it will deliver value to its customers and distinguish itself from its competitors. By participating in this program, you and members of your organization will:

• Understand the challenges and opportunities present in your external environment.
• Identify assumptions about the future.
• Clarify the reason for being that motivates and inspires.
• Define the principles by which people will conduct themselves.
• Identify your future customers and outline your method of delivering value.
• Identify core organizational competencies needed to succeed in the future.
• Create a long-term business focus and anchors that distinguish you from your competitors.
• Set short-term performance goals.
• Establish performance initiatives and a master plan to manage your organization’s long-term development.

Formulating a clear and compelling strategy is among the most important work that leaders of an organization can accomplish. It is not something that would be nice to do when they have more time, but is essential to their survival. All organizations are perfectly designed to get the results they set out to get.

By attending this program, you will learn a model that reduces the vast complexity of your organization to the seven key elements that account for its success. These seven elements enable you to diagnose the current functioning of your organization and to know where and how to make improvements.

During our sessions you will:
• Learn a model for understanding your organization.
• Do a comprehensive assessment of the current performance of your organization.
• Benchmark your organization in relation to others within your community/industry.
• Develop a shared understanding of your greatest strengths and weaknesses.
• Target and prioritize the top opportunities for change.
• Develop detailed improvement plans.

This is a hands-on program. During each module, you will:
• Learn the meaning of one of the seven elements of an organization’s performance.
• Divide into small groups to assess your organization’s performance on this element.
• Reunite and share your findings with the larger group.
• Summarize and identify key learning and opportunities.
• The program can be delivered in a modularized format (2 ½- to 3-hour sessions spaced over time) or in a 2- to 2 1/2-day format. Not only does it usually involve the leaders of the organization, but includes key people representing a cross-section of all employees.

Please click each module for program description:
1. The Transformation Model
* Define organization assessment and understand its purpose.
* Learn basic principles of open systems.
* Learn the purpose and uses of the Transformation Model.
* Use the Transformation Model to analyze an organization case study.

2. Current Results
* Review and discuss the current financial/cost structure of the organization.
* Summarize your organization’s key results area and performance.
* Assess the adequacy of current resources.

3. Business Environment
* Review current market conditions and key competitors.
* Identify key customer, key stakeholders, and their expectations.
* Evaluate current market conditions affecting your organization.
* Review the strengths and weaknesses of key competitors.

4. Current Strategy
* Define business strategy and core ideology and learn their importance.
* Analyze the elements of business strategy within your organization.
* Analyze the elements of core ideology within your organization.
* Report findings and draw conclusions about your current business strategy and the core ideology.

5. Core Process
* Learn the elements of simple core process mapping.
* Map the macro core process of your organization.
* Identify process variances and key variances related to your organization’s core process.
* Determine the efficiency of your core process and identify the main process issues to be addressed.
* Describe and analyze the computer information delivery system supporting your core process.

6. Structure
* Analyze the nature and rationale of your current hierarchical structure.
* Examine management, worker, team, and support group roles.
* Identify your current groups and their roles (functions, departments, team, etc.),
* Identify how and why organizational units are currently linked.
* Develop and “organigraph” (pictograph) the true operating functionality of your organization.
* Bring to the forefront key training and critical structure issues.

7. Systems
* Gain knowledge of coordination and development systems.
* Verify the function of each system.
* Identify strengths and weaknesses of coordination systems.
* Identity strengths and weaknesses of development systems.
* Identify strengths and weaknesses as well as key culture practices and challenges.

8. Culture
* Survey the basic work culture and general morale in your organization.
* Assess current job satisfaction
* Identify common management and worker attitudes, practices, and beliefs.
* Identify organizational norms surrounding collaboration and performance.
* Identify strengths and weaknesses as well as key culture practices and challenges.

9. Opportunity and Plans
* Summarize key issues from modules 2 through 8.
* Identify organization strengths, weaknesses, and alignment issues.
* Identify main opportunities and issues.
* Develop a list of change initiatives.
* Create a sequenced initiatives timeline.
* Learn how to set up and manage project teams.